Privacy of your health condition or treatment

  • Find it in the Law:
    Law on the Rights and Obligations of Citizens in Healthcare
  • Who is responsible:
    Health institution
  • Who can help me:
    Health Inspectorate
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You’ve visited a doctor or received treatment on a matter that you want to keep private for fear of social judgment or any other reasons. You should know that the law protects your right to privacy in health related issues. The Law on the Rights and Obligations of Citizens in Health Care clearly states that medical institutions are obliged to protect the confidentiality of your health condition or medical treatments. You are entitled to choose who you want to inform about your health situation and who you want to be present during any interventions. Except in emergency cases and situations when your life is in danger, you can also request to be treated without being seen or overheard by others.

If you feel like your privacy rights have been breached, the Law states that you have the right to lodge a complaint against the health institution within 60 days when the incident occurred. The health care institution should investigate the complaint and inform you in writing on the findings of the investigation. The healthcare institution should have internal operational rules for such procedures.

According to the Law on the Health Inspectorate, the liability of this Inspectorate is to oversee implementation of the entire legislation which concerns the Health Sector and at the same time is required from it to report to the Ministry of Health any breach of the Law, which accordingly can issue administrative or other fines.


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