Getting primary health care in your community

  • Find it in the Law:
    Law on Health, Charter of Patient Rights (AI 15/2013)
  • Who is responsible:
    Your municipality and the Ministry of Health
  • Who can help me:
    Your local assembly members, parliament members, civil society organizations, media
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You want to visit a doctor to get checked for a health issue you’re having, but there is no primary (family) medical center anywhere near your community. Due to this, you and your fellow community members are forced to travel very long distances to other towns or villages and to spend a lot of money while doing so. If you’re not in good financial standing, you might even forego visits which might make your condition to worsen. You should know that by law you’re entitled to have equitable access to primary health care and get timely treatment. The Law on Health states that one of the basic principles of health care provision in Kosovo is to ensure equity of service provision and to spend public money on health equally, while taking into account socioeconomic differences. The law also highlights prevention and early detection of illnesses is a priority.

There is no formal way of applying or making sure that a primary health care facility is established in your community. You and your fellow community members need to organize and file a request with your municipal authorities, making a strong claim on the unmet needs. The municipality is the primary responsible actor in the sphere of primary health care. Nonetheless, the Law on Health also states that the Ministry of Health is also responsible to “manage and develop the infrastructure related to healthcare”, so you can address your claim to the Ministry as well.

Various actors can influence the public agenda and the public investment priorities of your municipality. Try finding the most effective actors to pursue your cause, whether they are influential assembly members, parliament members, civil society organizations, etc.


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