Bribes and referrals from public to private institutions
You are seeking treatment in a public health care institution but the medical worker is asking you for a bribe to complete the services to which you are entitled, or he/she is referring you to a private clinic when those services can be completed in the public institution. You should know that the law protects you from such corruptive practices and can punish medical professionals for engaging in them. The Law on Health clearly states that giving financial rewards to medical professionals is strictly prohibited. As far as referrals to other institutions are concerned, the Law on Health and the Law on Rights and Obligations in Healthcare both state that that medical institution can do so only if they are not able to treat the particular case and have medical reasons for doing so. On the other hand, referrals to private institutions without any medical justifications are strictly prohibited.
Public healthcare institutions should have statutes and codes of ethics that regulate unethical behavior and develop mechanisms for addressing them within the institution. It is ultimately your responsibility to alert supervisors or managers to the unethical behavior of medical professionals.
According to the Law on the Health Inspectorate, the latter is tasked with monitoring the implementation of all legislation related to the health sector, and is obliged to report any breaches of the law to the Ministry of Health, which in turn can issue administrative and/or other fines to the medical institutions. You can also alert police officials in case you are requested to bribe someone as bribes also fall within the domain of the Criminal Code of Republic of Kosovo.